Last week there was a significant announcement that a core feature of Internet security was vulnerable to being compromised. The feature is known as OpenSSL and the name of the vulnerability is known as Heartbleed. You can read more about it here.

Unfortnately this affected Clio a Law Firm Practice Management service that I have talked about many times. The good news is that they have fixed the vulnerability and the even better news is that they announced it to everyone on the Clio blog.

I made a quick video explaining the vulnerability and how Clio fixed it and their recommendation that you update your Clio Password just to be on the safe side of things.

In a perfect world there would never be situations like this but in the real world things happen. The most reassuring thing for me as a Clio Consultant and for my clients is that Clio resolved the issue quickly and made a public announcement about it.

Published by Roger

Roger has been building websites since 1996 and had drunk the kool aid when it comes to living and breathing online culture. After spending time at Godaddy selling domain names and hosting he dabbled in telecom selling CDN services for Limelight Networks and Level 3. In 2009 he realized the best way he could help businesses was to start his own focused on building websites, getting traffic to visit, become customers, and then service them more effeciently. He obsesses over content strategy, ad testing, page load speed, online services, support efficiency, and where to go on vacation. He lives in Phoenix, AZ with his beautiful wife, Kate, and two dogs: Bonzai and Zeke. He wants to know about your business and how to help you get more customers and service the ones you have even better. Twitter | Google+ | LinkedIn