Yelp gets into the Lead Gen Game

Yelp announced today that they will be adding a feature to all claimed business Yelp pages which allows customers to contact a business directly through Yelp. Personally I feel that this adds another layer for a customer to contact the business. I am sure people will use it but am concerned that small businesses will …

Google Hangouts on Air for Small Businesses

Google Hangouts on Air are Google’s answer to webinars except you can broadcast them to anyone in the world with an Internet connection. If you own or run a business you should consider doing a regular Hangout on Air which you can schedule ahead of time and invite people to. Watch this video to learn …

Requesting Customer Reviews Online

Ah the once shiny promise of online customer reviews has taken a beating in the last few years. For customers there have been problems with credibility of existing reveiws leading them astray into thinking a business is better or worse than it really is. For businesses there are problems ranging from spiteful former employees to …

Google Plus Author Rank

Google created Google Plus (Google+) to compete with Facebook from a social networking perspective. To many people Google+ is seen as a failure because it isn’t very different from Facebook. What many people forget is that Google already has a huge platform to plug its social network into that millions of people use every minute: …